Common Questions

What is the process for ordering a custom hat?

To order a custom hat email Jen at jenniferhaskinshats@gmail.com. She will respond within two days and your designing journey will begin! You will decide together what size you need, what style of hat you would like, what material it will be made of, what color you would like and how wide the brim should be. There may be other design choices depending on what type of hat you are designing. Pricing for a custom hat starts at $215. Take a look through the gallery to get your inspiration! A custom hat takes on average two weeks to complete. If you are local, there will be a fitting scheduled before the hat is finished to make sure you are happy with the fit.

What materials do you use to make your hats?

I typically make my wool hats out of wool felt. Wool felt is made of wool from the Merino Sheep. I do use fur felt to make my flat caps. The fur felt is made from the pelt of a rabbit. The pelt is a biproduct from the food industry in Europe where rabbits are a common dish. I use a high quality panama straw from Ecuador to make my straw hats. There are many other types of straw I can use for a different look and price point.

How to care for your new hat.

I recommend storing your hat on a flat surface. This will ensure that the brim keeps it’s shape. If your hat has a flat brim, you can iron it flat if it loses it’s shape. For wool, you can steam iron the brim flat and leave it to cool. Do not over steam it or it could affect the crown shape. You can mist a straw brim with water and iron it flat with a thin tea towel between the iron and the brim.

Is my wool hat waterproof?

The wool hat is water resistant. It will keep your head dry. If your hat gets soaking wet, hand shape the crown back to it’s natural shape if needed and put it on a flat surface to dry.